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How to Delete Your CrushOn AI Account and Cancel Your Subscription
Deleting your CrushOn AI account and cancelling your subscription are two different actions that require separate steps. Cancel first — account deletion does not automatically stop billing. Here is the complete process, whether you subscribed through the website, iOS App Store, or Google Play.
For privacy context about what data CrushOn AI stores, see our safety and privacy analysis.
Cancel Your CrushOn AI Subscription
Via Website (crushon.ai)
This method applies to subscriptions started through the web interface and billed through Subscribestar.
- Log into your account at crushon.ai
- Click your profile avatar or user icon (top right of the interface)
- Navigate to Account Settings or Manage Subscription
- Select Cancel Plan
- Confirm the cancellation through any prompts
- You should receive a cancellation confirmation on-screen or by email
Your subscription remains active through the end of the current billing period. You will not be charged again.
Via iOS App Store
If you subscribed through the iOS version, Apple handles billing — cancel there.
- Open your iPhone or iPad Settings
- Tap your name at the top (Apple ID section)
- Tap Subscriptions
- Find and select CrushOn AI
- Tap Cancel Subscription
- Confirm cancellation
Access continues until the current paid period ends.
Via Google Play Store
If you subscribed through the Android app, cancel through Google Play.
- Open the Google Play Store app
- Tap your profile photo (top right)
- Go to Payments & subscriptions > Subscriptions
- Find CrushOn AI
- Tap Cancel subscription and confirm
Subscription billing ends after current period.
Important Cancellation Facts
- No cancellation fees or penalties apply
- Access remains active through the end of the paid billing period
- After the period ends, account reverts to free tier (not deleted)
- Cancellation cannot be processed retroactively for past charges
Delete Your CrushOn AI Account
Account deletion permanently and irreversibly removes your account, all conversation history, created characters, and stored personal data. This cannot be undone.
Before proceeding:
- Cancel any active subscription first (see above)
- Download or copy any conversation content you want to preserve — it will be gone after deletion
- Understand that account deletion takes approximately 48 hours to process manually
Deletion steps:
- Log into crushon.ai
- Navigate to Profile Settings or Account Settings
- Look for a Delete Account option
If a self-service deletion option is visible, follow the prompts. If no automated option appears:
- Contact CrushOn AI support through the in-app help system or the official support channel
- Request account deletion, providing your registered email address
- The team processes manual deletion requests within approximately 48 hours
- Confirmation arrives via email when deletion is complete
What gets deleted: All conversation history, personal account information, payment information association, and custom character data associated with the account.
What may not be deleted: Community-contributed public characters may remain in the library per the platform's community content terms. Review current terms for specific community contribution policy.
Delete Individual Messages or Clear Conversations
If you want to remove specific content without deleting the whole account:
Delete a single message:
- Navigate to the conversation
- Locate the message to delete
- Access message options (trash icon, long press, or right-click depending on platform)
- Confirm deletion
Clear an entire conversation:
- Open the conversation
- Access conversation settings or options menu
- Select "Clear conversation" or the equivalent
- Confirm
Cleared conversations do not affect the character, subscription, or other conversations.
Frequently Asked Questions
No. Your paid subscription remains active through the end of the current billing cycle. You keep all tier features — messages, model access, images — until the billing period ends. After that, the account reverts to free tier.
Refunds are not automatic. Subscribestar (web billing) and the respective app stores handle refund requests individually. Recent charges may be eligible for refund — contact the billing platform directly. CrushOn AI itself does not process refunds independently.
Approximately 48 hours. CrushOn AI processes deletion requests manually rather than through automated systems. You will receive email confirmation when deletion is complete.
You should cancel your subscription before or alongside requesting account deletion to ensure billing stops. Account deletion alone may not automatically terminate active subscription billing in all cases — the subscription cancellation step is separate.
No. Account deletion is permanent and irreversible. Once processed (approximately 48 hours after the request), the account and all associated data cannot be restored.
No. Deleting a character you created removes it from your library and (if published) from the public directory. It does not affect your account, subscription, or any other data.